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Terms & Conditions, SLAs and Technical Descriptions

Please find below the Terms & Conditions as well as the Service Level Agreements and Technical Descriptions for DE-CIX.

Documents in German, Russian, Turkish, and Ukrainian can be found here.

The DE-CIX Interwire Terms & Conditions, SLAs etc. can be found here.

Terms & Conditions

Global T&Cs
DE-CIX Global Terms and Conditions
Local T&Cs
Local Terms and Conditions EU
Local T&Cs
Local Terms and Conditions US
Local T&Cs
Local Terms and Conditions Malaysia
Local T&Cs
Local Terms and Conditions Singapore
Local T&Cs
Local Terms and Conditions Turkey

 Service Level Agreements and Technical Descriptions

SLAs
DE-CIX Master SLA
Access Description
DE-CIX Technical Access Description
SLAs
DE-CIX GlobePEER Special SLA
Service Description
DE-CIX GlobePEER Technical Service Description
Special SLA
DE-CIX DirectCLOUD Special SLA
Service Description
DE-CIX DirectCLOUD Technical Service Description
SLAs
DE-CIX VirtualPNI SLA
Service Description
DE-CIX VirtualPNI Technical Service Description
Special SLA
DE-CIX FlexPOP 
Special SLA
Service Description
DE-CIX FlexPOP Technical Service Description
Special SLA
InterconnectionFLEX Special SLA
Service Description
InterconnectionFLEX Technical Service Description
Special SLA
Closed User Groups Special SLA
Service Description
Closed User Groups 
Technical Service Description
Contact
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