Billing
| Phone | Fax | |
|---|---|---|
| billing@de-cix.net | +49-221-700048-0 | +49-221-700048-290 |
Contact us
Fill in the form below or scroll down for phone numbers, email addresses, and office locations.
24/7 Emergency hotline: +49-69-1730902-11
Business development
| Country | Phone | |
|---|---|---|
| France | sales@de-cix.net | +33-486060773 |
| Germany | sales@de-cix.net | +49-69-1730902-12 |
| India | sales@de-cix.in | +91-8879676804 +91-8879676802 |
| Italy | sales@de-cix.net | +39-09111909011 |
| Malaysia | sales@de-cix.net | +60-392125961 |
| Singapore | sales@de-cix.net | +65-31586792 |
| Spain | sales@de-cix.net | +34-912582656 |
| Turkey | sales@de-cix.net | +90 216 46 00 114 0800-2110122 |
| UAE | sales@de-cix.net | +971 44524666 |
| US | sales@de-cix.net | +1-212-796-6914 |
Customer service and technical support
24/7 Emergency hotline: +49-69-1730902-11
| Country | Phone | |
|---|---|---|
| All | support@de-cix.net | +49-69-1730902-11 |
| India | techsupport@de-cix.in | +91-7045951002 +91-8291268939 |
| Malaysia | support@de-cix.my | +60-3 9212 5961 |
| Singapore | support@de-cix.my | +65-3158 6792 |
| US | support@de-cix.net | +1-212-796-6914 |
Fall-back number in case the numbers are not reachable: +49-69-975-343-90. For customers, there is also a chat function available on the DE-CIX portal.
Media
| Contact | Phone | |
|---|---|---|
| Carsten Titt, Head of Global Public Relations | media@de-cix.net | +49-69-1730902-130 |
Marketing
| Phone | |
|---|---|
| marketing@de-cix.net | +49-69-1730902-54 |
Offices and general information
Our usual office hours are from Monday-Friday, 09:00-17:00 (UTC+2). Please note that we are closed on German public holidays.
See below for information on how to get to our headquarters and the MeetingCenter in Frankfurt.
Headquarters Europe
DE-CIX Management GmbH
Lindleystr. 12
60314 Frankfurt am Main
Germany
+49-69-1730902-0
fax: +49-694056-2716
info@de-cix.net
North America
DE-CIX North America Inc.
590 Madison Avenue, 21st Floor
New York, NY 10022
United States of America
+1-212-796-6914
nyc@de-cix.net
Turkey
DE-CIX Istanbul Network Connections LLC
Itower Plaza Merkez Mah. Akar Cad. No: 3 K: 6 D: 35, 34381 Bomonti/Şişli/İstanbul
Türkiye
+90-2129121032
info@de-cix.net
India
DE-CIX Interwire Internet Services Pvt Ltd
5th floor, Sigma IT Park, Rabale
Navi Mumbai, MH, 400701
India
+91-8879676804
+91-8879676802
sales@de-cix.in
Southeast Asia
DE-CIX ASIA Pte Ltd
10 Anson Road #35-11, International Plaza
Singapore 079903
+65-31586792
info@de-cix.net
How to find us
DE-CIX headquarters and MeetingCenter in Frankfurt.
From Frankfurt airport (FRA)
Take the S-Bahn S9 (towards Hanau) and alight at station "Ostendstraße", then take the tram number 11 (towards Schießhüttenstraße) to station "Schwedlerstraße".
From here, the DE-CIX office and MeetingCenter is only a 10-minute walk away.
Total travel time: approx. 50 mins
Parking
There is a chargeable parking area in front of the building where the meters are €0.50 per 30 minutes. Alternatively, you can use the nearby public parking garage "Unions Parkhaus" which is within 10-min. walking distance.
From Frankfurt main station (Hbf)
Take the tram number 11 (towards Schießhüttenstraße) to station "Schwedlerstraße". From there, it is only a 10-minute walk away.
Total travel time: approx. 35 mins
DE-CIX office and MeetingCentre
Lindleystr. 12
60314 Frankfurt am Main
Germany
Lindleystr. 12
60314 Frankfurt am Main
Germany
